Although we use all reasonable means to ensure that your order is delivered within a specified time, we cannot accept responsibility for late deliveries due to circumstances outside of our control. We will do our best to inform you of any unexpected delay.
|3-5 Working Days (Mon-Sat delivery)
|Next day on order placed before 2pm (Mon-Fri delivery)
|4-10 working days (Mon-Sat delivery)
|Rest of world
|7-14 working days (Mon-Sat delivery)
Free International/EU Shipping with any spend over £250.00
The above delivery times are generally correct, but for certain rural or remote areas there may be an extra day added. Delivery may also take longer over public holidays and during busy periods such as Christmas.
Once your order has been shipped we will send you an email to let you know. If your order has failed to arrive within the above stated times, please click here to email us. Please note orders placed over the weekend will be shipped on Monday.
All orders require a signature.
Next Day Delivery
Orders placed before 2pm on Monday to Thursday will be guaranteed next day delivery
Although we will strive to have your order with you on Saturday please be aware that Next Day Delivery UK orders placed after 2pm on Thursday - may be delivered on Monday
Next Day Delivery UK orders placed after 2pm on Friday - may be delivered on Tuesday.
If an item looks damaged then it should be refused. PLEASE DO NOT SIGN FOR DAMAGED PACKAGES. Failure to follow these instructions could mean you end up with a damaged item and unable to make a claim. The signature box that the delivery person will be asking you to sign confirms that you are happy with the condition of your item and the delivery company may simply say that the goods were damaged by you after delivery.
International and EU Customers
International and EU customers are able to shop the site free of the UK 20% VAT charge. International and EU customers may be charged customs/duties on their order, you are responsible for these charges. For further information, please consult your local government/customs website.
If the country you are in is not listed at check out, we do not deliver to your location at this time. Please click here to email us so we can consider adding it in the future.